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Accessibility Statement

Background Connect Services LLC
Effective Date: 2026  |  Last Reviewed: May 2026

Our Commitment

Background Connect Services LLC (“BackgroundConnect”) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for all visitors and applying relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

BackgroundConnect’s public website at backgroundconnect.com is partially conformant with WCAG 2.2 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard. We are actively working to identify and resolve any areas that fall short, and we review our progress on an ongoing basis.

Measures We Take to Support Accessibility

We treat accessibility as part of how we build and maintain our site, not a one-time project. Our ongoing efforts include reviewing new content and features for accessibility, testing pages with a combination of automated tools and manual checks, and correcting issues as we find them.

Compatibility with Browsers and Assistive Technology

The BackgroundConnect public website is designed to be compatible with:

  • Current and immediately prior major versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.
  • Common screen readers including JAWS, NVDA, and VoiceOver.
  • Screen magnification and keyboard-only navigation.

The website may not be fully compatible with browser versions more than two major releases behind current, or with non-mainstream assistive technologies.

Limitations and Alternatives

Despite our efforts to ensure accessibility, some limitations may remain:

  • Certain third-party content (such as embedded videos, social media widgets, or external integrations) may not be fully accessible. We do not control the accessibility of third-party content, but we choose our vendors with accessibility in mind and will pass along any concerns you report to the relevant provider.

If you encounter any accessibility barrier on our public website, please contact us using the methods below.

Feedback and Contact

We welcome your feedback on the accessibility of the BackgroundConnect public website. Please let us know if you encounter accessibility barriers or would like to request information in an alternative format:

Email: info@backgroundconnect.com
Phone: 832-834-3958

We aim to respond to accessibility feedback within two (2) business days.

Requesting information in an alternative format

If you need any document, form, or report from us in an accessible format, such as large print, accessible PDF, or plain text, contact us using the details above and we will work with you to provide it.

Assessment Approach

BackgroundConnect assessed the accessibility of its public website using the following approach:

  • Self-evaluation using automated accessibility scanning tools (such as WAVE and axe DevTools).
  • Periodic manual review by company personnel.
  • Continuous improvement informed by user feedback.

Formal Approval

This Accessibility Statement was prepared in 2026, in alignment with the W3C Web Accessibility Initiative (WAI) guidance and the Web Content Accessibility Guidelines (WCAG) 2.2.

Approved by:
Chief Executive Officer
Background Connect Services LLC